My workflow is not working
If your workflow is not working, there may be several reasons for it:
There might be an error in the workflow itself. To address this, it is recommended to debug the workflow. You can start by selecting an event that is not working and trace its path through the workflow. Events that fail to process often have tags like "error" or "warning" associated with them.
Ensure that your workflow is connected to the correct event type. For instance, if you are collecting page view events, you should route these events to the appropriate workflow. You can configure this in the routing section, which can usually be found in the workflow editor under buttons like "rules" or "routing."